Privacy Policy / KVKK
PRIVACY AND SECURITY
OF YOUR MEMBERSHIP INFORMATION All information you provide to become a member of our store will not be shared with third-party companies or individuals by Egetürk Group İç Ve Dış Tic. Ltd. Şti.
From time to time, our store may send campaign information, details about new products, and promotional offers to our customers and members. Our members can choose whether or not to receive such information when they sign up, and this preference can be changed later by logging in and accessing the account information section.
Only you can access and modify the information you provided when you signed up. As long as you keep your login credentials secure, it is impossible for others to access or modify your information. For this purpose, all membership transactions are conducted within a 128-bit SSL secure environment. This system is an internationally recognized encryption standard that cannot be breached.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.
There are two things you should look for to ensure you are on a secure site when initiating a transaction. One is a key or lock icon located at the bottom of your browser window. This indicates that you are on a secure web page and that all your information is encrypted and protected.
This information is used only in connection with the sales transaction process and in accordance with the instructions you provide. Information regarding the credit card used during the purchase is encrypted by Rapid using the 128-bit SSL (Secure Sockets Layer) protocol—independently of our shopping sites—and forwarded to the relevant bank for verification.
If the card’s validity is confirmed, the purchase proceeds. Since we cannot view or record any card-related information, third parties are prevented from obtaining this information under any circumstances.
The reliability of the payment, billing, and shipping address information provided for online credit card orders is verified by our company to prevent credit card fraud.
For this reason, for customers placing an order for the first time on our shopping sites,
the accuracy of their financial and address/phone information must first be verified before their order can proceed to the fulfillment and delivery stages. If necessary, we contact the credit cardholder or the relevant bank to verify this information.
Online shopping sites that have a helpline or customer service department and clearly display their address and phone number are increasingly preferred today.
This allows you to obtain detailed information on any questions you may have and gain a more reliable understanding of the credibility of the company providing the online shopping service.
Egetürk Group Domestic and International Trade Ltd. Co. operates as a wholesaler, supplier, and direct-to-customer service provider for elevator and escalator products. It has reflected its commercial experience and reliability accumulated to date on www.egeturkasansor.com.
SECURITY OF CREDIT CARD INFORMATION FOR MAIL-ORDER PURCHASES
The personal and credit card information you provide via the mail-order method will be stored by our company in accordance with our privacy policy.
This information is retained for 60 days to address any potential disputes with the bank regarding credit card charges and is subsequently destroyed.
If any amount other than the cost of the products you ordered is charged to your card based on the mail-order form you approved and submitted to us, you can naturally file a dispute with the bank and prevent payment of that amount; therefore, this does not pose a risk.
EMAIL SECURITY
When sending emails to our Customer Service regarding any order, never include your credit card number or passwords.
Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted via email under any circumstances.