The subject matter of this agreement is the sale and delivery of the product described below, with the specifications and sales price indicated, which the BUYER ordered electronically via the website belonging to EGETÜRK GROUP İÇ VE DIŞ TİC.LTD.ŞTİ., in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on the Principles and Procedures for the Implementation of Distance Contracts, .
ARTICLE 1—GENERAL PROVISIONS
1.1- The BUYER declares that they have read and are aware of the preliminary information regarding the essential characteristics of the product subject to this contract, the sales price, the payment method, and delivery details as provided on the SELLER’s website, and that they have provided the necessary electronic confirmation.
1.2- The product subject to this contract shall be delivered to the BUYER or to the person/entity at the address designated by the BUYER within the timeframe specified in the preliminary information on the website, depending on the distance from the BUYER’s place of residence, provided that such timeframe does not exceed the statutory 30-day period.
1.3- If the product subject to this contract is to be delivered to a person or entity other than the BUYER, the SELLER cannot be held liable if the person or entity to whom the product is to be delivered refuses to accept the delivery.
1.4- The SELLER is responsible for ensuring that the product subject to this contract is delivered in good condition, complete, in accordance with the specifications indicated in the order, and, if applicable, accompanied by warranty documents and user manuals.
1.5- Delivery of the product covered by this contract is conditional upon the SELLER’s receipt of a signed copy of this contract and payment of the purchase price via the BUYER’s preferred payment method. If, for any reason, the product price is not paid or is canceled in the bank records, the SELLER shall be deemed relieved of the obligation to deliver the product.
1.6- If, after delivery of the product, the bank or financial institution fails to pay the product price to the SELLER due to unauthorized, unjust, or unlawful use of the BUYER’s credit card by third parties—where such use is not attributable to the BUYER’s fault— the BUYER must return the product to the SELLER within 3 days, provided that the product has been delivered to the BUYER. In this case, shipping costs shall be borne by the BUYER.
1.7- If the SELLER is unable to deliver the product subject to the contract within the specified timeframe due to force majeure or extraordinary circumstances such as adverse weather conditions or disruption of transportation, the SELLER is obligated to notify the BUYER of the situation. In such a case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the product subject to the contract with an equivalent item (if available), and/or postponement of the delivery period until the impediment is resolved. If the BUYER cancels the order, the amount paid will be refunded to the BUYER in cash and in a single payment within 10 days.
1.8- Defective or malfunctioning products, whether or not they were sold with a warranty certificate, may be sent to the SELLER for necessary repairs within the terms of the warranty; in such cases, shipping costs will be covered by the SELLER.
1.9- This contract becomes effective upon the BUYER’s signature and its transmission to the SELLER via fax or email.
ARTICLE 2—RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from the contract within 7 days from the delivery of the product to the BUYER or to the person/entity at the address specified by the BUYER. To exercise this right of withdrawal, the BUYER must notify the SELLER via fax, email, or telephone within this period, and the product must not have been used, in accordance with the provisions of Article 6.
If this right is exercised, the original invoice and a copy of the shipping receipt confirming that the product, which was delivered to a third party or to the BUYER, has been sent to the SELLER must be returned. The product price will be refunded to the BUYER within 7 days of the SELLER’s receipt of these documents. If the original invoice is not sent, VAT and any other applicable legal obligations cannot be refunded. The shipping cost for the product returned due to the right of withdrawal shall be covered by the SELLER.
ARTICLE 3 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
The right of withdrawal cannot be exercised for products that, by their nature, cannot be returned; single-use products; elevator cabs and suspensions; consumables; products that spoil quickly or have passed their expiration date; and services.
ARTICLE 4—GENERAL PROVISIONS
4.1- Persons under the age of 18 may not make purchases from the SELLER.
4.2- The SELLER is not liable for pricing errors resulting from typographical or system errors.
ARTICLE 5—COMPETENT COURT
In the enforcement of this agreement, Consumer Arbitration Boards—up to the value announced by the Ministry of Industry and Trade—and the Consumer Courts in the place of residence of either the BUYER or the SELLER shall have jurisdiction.
Upon placement of an order, the BUYER shall be deemed to have accepted all the terms of this agreement.
SELLER:
www.egeturkasansor.com
EGETÜRK GROUP İÇ VE DIŞ TİC.LTD.ŞTİ
BUYER’s
First Name/Last Name:
Date: